Manufacturing for a future.
One of our core brand pillars as a business is to be CONSCIOUS. We believe that as a brand and as a producer of goods, we have the responsibility t...
Read moreContact us
Frequently Asked
Questions
General FAQs
SYRENE X BRONWYN GIVEAWAY COMPETITION
You and your friend will each win 1 x pair of shoes of your choice (subject to availability) from the Bronwyn Footwear Website, and 1 x Syrene Gift pack each, either the SYRENE TAKE A DIP X STEVIE MICHAELS KIT, or the EPHEMER™ INFUSED AGE DEFYING KIT (we have 1 of each to give away).
SYRENE KIT DETAILS
SYRENE TAKE A DIP X STEVIE MICHAELS KIT
A trio of products set to take you on a voyage, to the refreshed, relaxed, holiday version of you. Formulated with marine actives and natural extracts to help strengthen skin’s antioxidant capacity, gently exfoliate and eliminate impurities without leaving a tight, dry feeling, while restoring skin’s natural balance for a beautiful hydrated glow. Achieve holiday skin in two simple steps and wipe away any impurities with our limited edition, reusable cleansing pad.
Includes: Aquagel Oil To Foam Cleanser (30ml), Aquagel refreshing Toner (30ml), Syrene limited edition cleansing pad.
Set Valued at $89.99NZD.
EPHEMER™ INFUSED AGE DEFYING KIT
Be ready to relax into the moment while your skin is treated to miracle macroalgae Ephemer™. This deeply restorative gel kit is luxuriously light in texture and formulated to boost vitality and energy. Each formula melts into the skin and revives cell energy to firm the skin and bring radiance.
Includes Aquagel Oil to Foam Cleanser 30ml,
Aqua Intense Cream 15ml, Aqua Hydrating Masque 100ml, Syrene Copper Masque Brush
Set Valued at $159.99
(1 of each, a total of 2, will be included in the prize - which means 1 kit per person).
T&Cs
· Competition runs from 9.12.22 - 11pm NZST on 11.12.22 with the winner announced on 12.12.22
· Winner will be contacted on 12.12.22 by @bronwynfootwear via instagram DMs.
· You and your friend must follow @bronwynfootwear and @syreneskincare to be eligible to win or your entry will not be considered.
· You and your friend will receive 1 x free pair of Bronwyn Shoes from the current Spring Summer Collection (a total of two pairs) and you will each receive 1 x Syrene Skincare gift pack, either a "take a dip holiday kit, or an "Age defying kit" ( we have 1 of each to give away)
· The shoes are subject to availability of sizing and styles and must be selected from what is currently available online on the Bronwyn Footwear Website only.
· This competition is only active / valid on the Bronwyn Footwear official instagram account, please be aware of scammers and do not send private information or account details to anyone, ever.
· In order to receive your prize before xmas, the winner must respond before 12pm on the 15.12.22 with an email address so we can contact you to arrange shoe choices, shipping information and delivery of prizes for you and your friend.
· This competition is not associated or affliliated with instagram.
Once you place your order with us, we carefully check and dispatch all orders from our Auckland studio. But we are human and mistakes in orders or stock counts of our inventory can happen.
Orders can be cancelled by us for the following reasons:
- The stock you have requested has been found by staff as damaged.
- If the item you have ordered has low stock, it could have been purchased by someone else before we began processing your order.
- Unforeseen production/stock error issues.
- Unforeseen mismatch issues.
- Quality concerns.
Should you have any queries about your cancelled order or would like to know more, please do not hesitate to contact us at hello@bronwynfootwear.com
Laybuy is a service provider Bronwyn Footwear has partnered with that allows you to receive you purchase straight away, and spread your payments over 6 weekly automatic installments.
Afterpay is a service provider Bronwyn Footwear has partnered with that allows you to receive you purchase straight away, and spread your payments over 4 weekly automatic installments.
Our shoes are designed in our studio in Auckland, New Zealand.
Our shoes are made by our ethical partners in Brazil and from 2022 all repeat, new and future pairs will be made with our ethical partners in China, please see more about our partners on our about page, or our journal.
We’re proud to partner with our manufacturers who have signed our ethical code of conduct agreement, based on the standard codes and practises outlined by the Ethical Trading Initiative (ETI). Read more about our incredible female-led partners over on our journal.
Our shoe uppers are made from beautifully soft, genuine leather. Some of our soles are made from leather also, and have a rubber moulded forepart for additional durability and grip. Some of our soles are made from a durable resin, a common outsole material designed for comfort, flexibility and wear.
Some of shoes feature a rubber or EVA outsole, further details of the components and constructions are available in each of the product pages.
Our shoes use calf, kid and cow leather, and are calf leather lined. Some of our shoes have pig skin in the counter lining of the shoe. This is predominantly in boots and closed heel shoes.
If you need any further information around this or a specific style and it's material make up, please contact us on hello@bronwyfootwear.com and we would be happy to assist.
At Bronwyn, our focus is on creating elevated leather footwear to carry you through your everyday needs. We use premium leather uppers, some leather outsoles and components to ensure your footwear is made to the highest standard. With all materials and footwear, especially natural materials such as leather, there is an element of care that needs to be taken with each purchase.
The following general guidelines are to help you understand how to better care for your shoes, for a full repair or professional treatment, we recommend supporting your local shoe repairer or cobbler.
-
Keep the leather area clean and dry and do not store your shoes when damp.
-
Practise good shoe care by investing in a leather conditioner and water protector spray. These can be purchased from your local shoe cobbler.
-
Always store away from light and heat.
-
Where possible, store your shoes in the dust bag provide to better protect your footwear, once clean and dry.
-
Any abrasive surface such as sand / concrete or other, can damage the leather upper or outsole of your shoes.
-
Avoid contact with chemicals such as perfumes / sunblocks / fake tans and oils. Please put your footwear on after you have applied your product and it has had ample time to dry.
-
We recommend that you invest in a high quality leather conditioner to protect your footwear and apply this prior to your first use.
-
Leather wrapped insoles and heels can be damaged by abrasive surfaces such as gravel and sand due to their soft nature, so please take care.
-
Leather outsoles / rands and uppers are subject to water damage so please take extra care on rainy days and avoid walking in or submerging your shoes in water and where possible, dry immediately. Rain makes leather soles soft as they are a natural material. Please exercise extreme caution or avoid wearing leather soles in wet weather.
-
Some of our styles feature leather soles with a rubber forepart moulded window.
-
Leather soles are a premium product and provide extra comfort but can be more susceptible to damage. We recommend that you take them to a cobbler after a few wears who can fit an additional rubber forepart layer on the sole for increased wear and protection.
-
Please always take care when walking on wet surfaces, tricky terrain or up or down stairs. Also be careful when walking on slippery surfaces.
-
We recommend that you do not drive in shoes, particularly heeled shoes or shoes with a chunky outsole that may be trickier to operate a vehicle with. Always practise safety and common sense.
Care
Featured Blog Posts
A look behind the lens: Behind the scenes of our Debut Campaign
Take a look behind the scenes as we explore one of the most rewarding and one of the most hectic days of the season: our campaign photoshoot.
Read moreWhen you sign up to our mailing list for exclusive access to special offers, journal updates & Bronwyn news you will receive 10% off your first order.